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Supported Independent Living (SIL) in Melbourne

Day-to-day support in a shared or individual home, so you can live as independently as possible.

  • Registered NDIS provider
  • 24/7 support
  • We come to you
Housemates sharing dinner with their support worker in a shared home

In short

Supported Independent Living (SIL) is NDIS-funded help with everyday tasks in your home, so you can live as independently as possible. SIL is the support, not the house itself. It’s usually provided in a shared home where you live with other people, and support can range from a few hours a day to 24/7.

Who it’s for

  • NDIS participants who need regular support at home
  • People ready to move out of the family home
  • People who want to build independent living skills
  • People with SIL funding approved in their NDIS plan

What’s included

Support that helps you live your way.

SIL is built around your goals, abilities and the way you like to live. It can include:

Personalised living support

Day-to-day help that fits your routines and keeps your home safe and comfortable.

Daily living skills

Building skills like cooking, cleaning, budgeting and running a household.

Up to 24/7 support

The level of support you need – from some help each day to around-the-clock support – in line with your plan.

Community participation

Support to get out, join activities and build connections in your local community.

Building independence

Developing decision-making, communication and independent living skills.

Working with your network

We work closely with your family, guardians, support coordinator and allied health team.

SIL guide

SIL: what you need to know.

Clear answers to the questions people ask us most, so you can make an informed choice.

Talk to our team

Questions about SIL? Call or WhatsApp us. We’ll check what your plan covers.

01

How SIL works: the roster of care.

SIL funding is based on a roster of care – a weekly schedule showing how support is shared across everyone in the home, in 30-minute blocks. It shows when you have one-to-one support, when support is shared with housemates, and what support is there overnight.

Your SIL provider prepares the roster with you, and the NDIA uses it when deciding the funding in your plan. Once your plan is approved, your SIL provider can start delivering and claiming for your supports.

02

SIL, SDA and Individualised Living Options.

SIL is the support, not the house. If you have very high support needs, the house itself may be funded as Specialist Disability Accommodation (SDA). You can receive SIL in SDA or in other housing, such as a rental or your own home.

Individualised Living Options (ILO) are another way to live with support. ILO lets you design your own living arrangement, for example living with a host or a housemate who gives some support. Your support coordinator can help you compare SIL and ILO.

Not sure where to start?

Tell us what you need. We’ll explain your options for SIL and check what your NDIS plan can cover.

03

The costs you pay in SIL.

SIL funding pays for your support. You usually pay your own day-to-day living costs:

  • Rent (or a reasonable rent contribution if you live in SDA)
  • Food and groceries
  • Electricity, gas, water and internet
  • Personal costs, like phone, clothes and outings

We explain these costs clearly before you move in, so there are no surprises.

04

Moving into a SIL home.

Moving is a big step. Before you decide, you can talk to us about the home, the household and the support available. Getting along with housemates matters, so we think carefully about who lives together. Moving in can be planned in stages, and we keep your family and support coordinator involved, if you’d like them to be.

NDIS funding

How it’s funded.

SIL is funded from the Core Supports budget in your NDIS plan and needs to be approved by the NDIA as part of your plan. SIL pays for your support. Rent, food and household bills are usually paid by you, separately.

New to the NDIS? Read how the NDIS works. Need this support added to your plan? See changing your NDIS plan, or talk to your support coordinator.

Why Timeless Services VIC

What you can expect from us.

Your home, your life

Support is shaped around how you want to live.

Building independence

We help you learn and keep the skills that matter to you.

Clear communication

You, your family and your support coordinator always know who to talk to.

More about Timeless Services VIC

How it works

Getting started is simple.

Four easy steps. No pressure, and no question is too small.

01

Get in touch

Call us, send a WhatsApp message or fill in our enquiry form. Tell us a little about what you’re looking for.

02

Have a chat

We listen to your goals, your routine and what’s working – or not working – for you right now.

03

Plan together

We explain your options clearly and how our support can fit with your NDIS plan.

04

Start support

Support starts when you’re ready, at the times and places that suit you.

FAQ

SIL: your questions.

Still not sure? Call us or send a message and we’ll help you work it out.

What is Supported Independent Living (SIL)?

SIL is NDIS-funded support for participants who need regular help with everyday living, while keeping as much independence as possible. It’s the support you receive at home, not the home itself.

Who is eligible for SIL?

The NDIA decides whether SIL is included in your plan, based on your circumstances and support needs. We can help you understand your options and work with your support coordinator.

What is the difference between SIL and SDA?

SIL is the support you get in your home. SDA (Specialist Disability Accommodation) is specially designed housing for people with very high support needs. You can receive SIL whether or not you live in SDA.

Do you have SIL homes and vacancies?

Yes. We have our own SIL homes, and we also support people in the home they already live in. Vacancies change from time to time, so call us or send an enquiry and we’ll let you know what’s available now.

How do I get started with SIL?

Talk to us about your goals and your plan. We’ll explain how SIL works, and whether you’re moving into SIL for the first time or changing providers, we’ll guide you through each step.

What is a roster of care?

A roster of care is a weekly schedule showing how support is shared across a SIL household, in 30-minute blocks. The NDIA uses it when deciding your SIL funding.

Can I get SIL if I live alone?

SIL can be funded for someone who lives alone, but it’s more often used in shared homes, where support is shared between housemates. The NDIA decides what is funded based on your needs.

How old do you need to be for SIL?

You need to be over 18. The NDIA also looks at your goals, your support needs and whether other options might suit you better.

Where we work

SIL across Melbourne.

SIL is available in all the areas we serve, and our team comes to you.

Related services

You might also need.

Accommodation

Short-term, medium-term and respite accommodation when you need somewhere to stay.

Learn more

Personal Care

Respectful help with showering, dressing, grooming and other daily routines.

Learn more

Support Coordination

Help to understand your plan, find the right providers and get the most from your funding.

Learn more

Last updated:

Let’s talk about the support you need.

Call us, message us on WhatsApp or send an enquiry. Our office is open Monday to Friday, 10 am to 5:30 pm.

Registered NDIS provider4-L0XFW3J

Contact us

Send an enquiry.

Tell us a little about what you need. A friendly member of our team will get back to you during business hours.

How should we contact you?

Outside office hours? Send us an enquiry and our office team will reply during business hours. In an emergency, call 000.

24/7 supportHelp is available around the clock for the participants we support.