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Specialist Disability Accommodation (SDA) in Melbourne

Purpose-built housing for people with extreme functional impairment or very high support needs.

  • Registered NDIS provider
  • 24/7 support
  • We come to you
A man in a power wheelchair moving through the open-plan living area of an accessible home

In short

Specialist Disability Accommodation (SDA) is housing designed for NDIS participants with extreme functional impairment or very high support needs. SDA is the home itself – not the support you receive in it. Timeless Services VIC is a registered SDA provider in Melbourne.

Who it’s for

  • NDIS participants with SDA funding approved in their plan
  • People with extreme functional impairment or very high support needs
  • People who need housing designed around their physical access or safety needs
  • Support coordinators looking for SDA vacancies for a participant

What’s included

How SDA works.

SDA homes are built to NDIS design standards. Here’s what you should know:

Purpose-built homes

SDA homes are designed and built for people with very high support needs, to NDIS SDA design standards.

Four design categories

Improved Liveability, Fully Accessible, Robust and High Physical Support – each meets different needs.

Different types of homes

SDA can be an apartment, villa, townhouse, house or group home, depending on what’s right for you.

Separate from your support

SDA funds the home. Your day-to-day support, such as SIL, is funded separately in your plan.

Your rent contribution

You usually pay a reasonable rent contribution, and SDA funding covers the rest of the cost of the home.

Help to get started

We can explain how SDA works and talk with you and your support coordinator about current vacancies.

SDA guide

SDA: what you need to know.

Clear answers to the questions people ask us most, so you can make an informed choice.

Talk to our team

Questions about SDA? Call or WhatsApp us. We’ll check what your plan covers.

01

SDA design categories.

SDA homes are built to one of the NDIS design categories, each for different needs. Our SDA homes cover all four:

  • Improved Liveability – better physical access, plus features for people with sensory, intellectual or cognitive impairment
  • Fully Accessible – a high level of physical access for people with significant physical impairment
  • Robust – strong, durable homes that reduce repairs, which may suit people who need support with complex behaviours
  • High Physical Support – for people with very high physical support needs, with features like assistive technology and structural support for ceiling hoists

Your NDIS plan says which design category you are funded for, and the type of building.

02

SDA building types.

SDA can be funded for different types of homes:

  • Apartment
  • Villa, duplex or townhouse
  • House for up to 3 residents
  • Group home for 4 or 5 residents

Where you live, and who with, makes a big difference. We’ll talk through your preferences when you ask about vacancies.

Not sure where to start?

Tell us what you need. We’ll explain your options for SDA and check what your NDIS plan can cover.

03

Am I eligible for SDA?

To get SDA funding you need to have an extreme functional impairment or very high support needs, and meet the SDA needs requirement and the NDIS funding criteria. The NDIA decides this based on evidence about your needs, often including a housing assessment from an occupational therapist.

Your support coordinator or a specialist support coordinator can help you gather evidence and apply. If you are in hospital, NDIA staff who work with hospitals can also help with SDA applications.

04

Your rights as an SDA resident in Victoria.

In Victoria, SDA residents can have an SDA residency agreement under Part 12A of the Residential Tenancies Act 1997. These agreements give residents extra rights and protections. Your SDA provider must give you an information statement at least seven days before you sign, and must explain the agreement in a way you understand. You can have a support person with you.

A provider’s notice to vacate must give at least 90 days’ notice, and the agreement can only be ended as Part 12A allows. You can also keep receiving visits from Community Visitors. Consumer Affairs Victoria has more information and easy-read guides.

05

Rent and other costs in SDA.

SDA funding is paid to the SDA provider for the home. You pay a reasonable rent contribution, capped by NDIS rules and based on a share of the Disability Support Pension plus any Commonwealth Rent Assistance you receive. You also pay your own day-to-day costs, like food, electricity, water and internet. We explain all costs before you move in.

NDIS funding

How it’s funded.

SDA is funded from the Capital Supports budget in your NDIS plan, and only when the NDIA decides you are eligible. Only a small number of participants receive SDA funding. If you think you may be eligible, talk to your support coordinator or the NDIA. Check the latest at ndis.gov.au.

New to the NDIS? Read how the NDIS works. Need this support added to your plan? See changing your NDIS plan, or talk to your support coordinator.

Why Timeless Services VIC

What you can expect from us.

Registered SDA provider

Timeless Services VIC is registered to provide SDA.

Joined-up support

We also provide SIL, so your home and your support can work together if you choose.

Clear information

We explain how SDA works, step by step, before you decide.

More about Timeless Services VIC

How it works

Getting started is simple.

Four easy steps. No pressure, and no question is too small.

01

Get in touch

Call us, send a WhatsApp message or fill in our enquiry form. Tell us a little about what you’re looking for.

02

Have a chat

We listen to your goals, your routine and what’s working – or not working – for you right now.

03

Plan together

We explain your options clearly and how our support can fit with your NDIS plan.

04

Start support

Support starts when you’re ready, at the times and places that suit you.

FAQ

SDA: your questions.

Still not sure? Call us or send a message and we’ll help you work it out.

What is Specialist Disability Accommodation (SDA)?

SDA is housing designed for NDIS participants with extreme functional impairment or very high support needs. It is funded through your NDIS plan if the NDIA decides you are eligible.

What is the difference between SDA and SIL?

SDA is the home itself. Supported Independent Living (SIL) is the support you receive at home. Many people have both, but they are funded and arranged separately – and you can choose your SIL provider.

How do I know if I am eligible for SDA?

The NDIA decides eligibility based on your support needs and evidence from your health professionals. Your support coordinator or a specialist support coordinator can help you through the process.

Do you have SDA vacancies?

Vacancies change from time to time. Call us or send an enquiry and we’ll let you know what’s available.

Do I pay rent in SDA?

Yes. You usually pay a reasonable rent contribution. SDA funding covers the rest of the cost of the home. Day-to-day living costs like food and bills are paid separately.

Can I choose a different SIL provider from my SDA provider?

Yes. SDA (your home) and SIL (your support) are separate, and you can choose who provides your support. We provide both, but you’re never required to use us for both.

What is an SDA residency agreement?

In Victoria, it’s an agreement under Part 12A of the Residential Tenancies Act 1997 that sets out your rights and your provider’s duties as an SDA resident, including notice periods and repairs.

Which SDA design categories do you have?

Our SDA homes cover all four design categories: Improved Liveability, Fully Accessible, Robust and High Physical Support. Vacancies change, so call us or send an enquiry to ask what’s available now.

Where we work

SDA across Melbourne.

SDA is available in all the areas we serve, and our team comes to you.

Related services

You might also need.

Supported Independent Living (SIL)

Day-to-day support in a shared or individual home, so you can live as independently as possible.

Learn more

Accommodation

Short-term, medium-term and respite accommodation when you need somewhere to stay.

Learn more

Support Coordination

Help to understand your plan, find the right providers and get the most from your funding.

Learn more

Last updated:

Let’s talk about the support you need.

Call us, message us on WhatsApp or send an enquiry. Our office is open Monday to Friday, 10 am to 5:30 pm.

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Contact us

Send an enquiry.

Tell us a little about what you need. A friendly member of our team will get back to you during business hours.

How should we contact you?

Outside office hours? Send us an enquiry and our office team will reply during business hours. In an emergency, call 000.

24/7 supportHelp is available around the clock for the participants we support.