NDIS social and community access in Melbourne
One-to-one support to get out, try new things and stay connected with the people and places that matter to you.
- Registered NDIS provider
- 24/7 support
- We come to you
In short
Social community access is NDIS-funded support to take part in social and community life. A support worker goes with you to activities you choose – like visiting friends, joining a club, going to the gym, shopping or volunteering – and helps you build the skills and confidence to do more on your own. Timeless Services VIC provides social community access across Melbourne.
Who it’s for
- People who want to get out more and meet new people
- People building confidence to use public transport or go out on their own
- People who want to join a club, class, sport or volunteer role
- Families looking for safe, reliable support for outings
What’s included
Your community, your way.
Support is one-to-one and planned around your interests and goals. It can include:
Social outings
Catching up with friends, visiting family, going to the movies or a café.
Hobbies and interests
Classes, clubs, art, music, sport or anything else you enjoy.
Getting around
Help to plan trips and travel on public transport, so you can get around more independently.
Everyday errands
Shopping, banking, appointments and other jobs out in the community.
Volunteering and study
Support to find and take part in volunteer work, courses or training.
Building confidence
Practising social skills and routines, so you can do more on your own over time.
Social Community Access guide
Social Community Access: what you need to know.
Clear answers to the questions people ask us most, so you can make an informed choice.
On this page
Talk to our team
Questions about social community access? Call or WhatsApp us. We’ll check what your plan covers.
01
What community access can look like.
Community access is built around your week and your interests. One person might go to the gym on Tuesdays, meet friends at a café on Fridays and go to the footy on the weekend. Another might want to join a local Neighbourhood House class, visit the library or try parkrun.
Melbourne has plenty to do, and our support workers help you find activities near you, plan how to get there and join in with confidence.
02
Getting there: transport and travel.
Our support workers can drive you to and from activities in their car. Transport with a worker is usually charged per kilometre from your plan, as agreed in your service agreement before support starts.
If you’d like to travel more independently, we can practise trips on public transport with you until you feel confident. In Victoria, people with a severe and permanent disability may also be eligible for the Multi Purpose Taxi Program, which reduces taxi fares.
Not sure where to start?
Tell us what you need. We’ll explain your options for social community access and check what your NDIS plan can cover.
03
Building skills, not just getting out.
Community access can be a way to build skills you’ll use for life: planning a trip, handling money, ordering at a café, or meeting new people. We set goals with you that link to your NDIS plan, and over time many people need less support for the same activity. That progress helps at your next plan reassessment.
04
One-to-one or in a group?
Social community access is usually one-to-one, so it’s built entirely around you. If you’d also like to meet people in a friendly group, see our group activities. Many people use both.
NDIS funding
How it’s funded.
Social and community access is usually funded from the Core Supports budget in your NDIS plan (assistance with social, economic and community participation). Some skill-building may be funded from your Capacity Building budget. We’ll go through what your plan covers with you before anything starts.
New to the NDIS? Read how the NDIS works. Need this support added to your plan? See changing your NDIS plan, or talk to your support coordinator.
Why Timeless Services VIC
What you can expect from us.
Your interests first
You choose the activities – we help make them happen.
Familiar faces
We aim to keep the same support workers with you, so outings feel relaxed.
More independence
We help you build the skills to do more on your own.
How it works
Getting started is simple.
Four easy steps. No pressure, and no question is too small.
01
Get in touch
Call us, send a WhatsApp message or fill in our enquiry form. Tell us a little about what you’re looking for.
02
Have a chat
We listen to your goals, your routine and what’s working – or not working – for you right now.
03
Plan together
We explain your options clearly and how our support can fit with your NDIS plan.
04
Start support
Support starts when you’re ready, at the times and places that suit you.
FAQ
Social Community Access: your questions.
Still not sure? Call us or send a message and we’ll help you work it out.
What is social and community access under the NDIS?
It’s support to take part in social, recreational and community activities. A support worker goes with you and helps you join in, build skills and grow your confidence.
How is this different from group activities?
Social community access is usually one-to-one and built around your own plans and interests. Our group activities are programs you do with other people in a small group.
Can a support worker help me use public transport?
Yes. We can plan trips with you and travel with you until you feel confident to do more on your own.
Do I pay for the activity itself?
Usually, yes. NDIS funding covers the support worker’s time. Costs like tickets, entry fees, food and drinks are generally paid by you.
Can a support worker drive me to activities?
Yes. Our support workers can drive you in their car. Transport is usually charged per kilometre from your plan, as agreed in your service agreement.
What activities can I do with community access?
Almost anything that links to your goals – sport, the gym, classes, clubs, volunteering, visiting friends, shopping and local events. You choose, and we help make it happen.
Will I always need the same amount of support?
Not always. Building skills and confidence is part of community access, so many people need less support over time for activities they know well.
Where we work
Social Community Access across Melbourne.
Social Community Access is available in all the areas we serve, and our team comes to you.
Related services
You might also need.
Group Activities
Social outings and group programs to build skills, confidence and friendships.
Learn more
Personal Care
Respectful help with showering, dressing, grooming and other daily routines.
Learn more
Support Coordination
Help to understand your plan, find the right providers and get the most from your funding.
Learn more
Last updated:
Let’s talk about the support you need.
Call us, message us on WhatsApp or send an enquiry. Our office is open Monday to Friday, 10 am to 5:30 pm.
Contact us
Send an enquiry.
Tell us a little about what you need. A friendly member of our team will get back to you during business hours.
Outside office hours? Send us an enquiry and our office team will reply during business hours. In an emergency, call 000.
Call us+61 449 982 584
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