NDIS psychosocial recovery coaching in Melbourne
Recovery-focused support for people living with psychosocial disability, to plan, connect and build the life you want.
- Registered NDIS provider
- 24/7 support
- We come to you
In short
Psychosocial recovery coaching is NDIS support for participants living with psychosocial disability, which is disability that may come from a mental health condition. A recovery coach works with you to understand your plan, coordinate your supports, build skills and resilience, and plan for your recovery. Timeless Services VIC provides psychosocial recovery coaching across Melbourne.
Who it’s for
- NDIS participants with psychosocial disability
- People who want support that focuses on recovery and wellbeing
- People who need help to coordinate mental health and other supports
- Families and carers supporting someone on their recovery journey
What’s included
Support for your recovery.
Recovery coaching is built around your goals and your pace. It can include:
Recovery planning
Working with you on a recovery plan that reflects what matters to you.
Understanding your plan
Help to understand and use your NDIS plan and budgets.
Coordinating supports
Connecting you with mental health, health, community and disability supports.
Building resilience
Support to build skills, confidence and ways to manage the ups and downs.
Working with your team
Keeping your clinicians, family and other supports in the loop, with your permission.
Plan reviews
Help to prepare for your plan reassessment, with reports on your progress and goals.
Psychosocial Recovery Coaching guide
Psychosocial Recovery Coaching: what you need to know.
Clear answers to the questions people ask us most, so you can make an informed choice.
On this page
Talk to our team
Questions about psychosocial recovery coaching? Call or WhatsApp us. We’ll check what your plan covers.
01
What a recovery coach does.
A recovery coach works alongside you to build the life you want, at your pace. Together you write a recovery plan based on your goals – maybe returning to study or work, reconnecting with family and friends, finding stable housing, or managing day-to-day life with more confidence.
Your coach helps you find and coordinate the supports you need across mental health, health, disability and community services, and helps you build skills and resilience for the ups and downs. Recovery isn’t always a straight line, and your coach is there through the setbacks as well as the progress.
02
Our recovery coaches.
Our recovery coaches bring a mix of qualifications and experience, including Certificate IV in Mental Health, allied health degrees, experience working in mental health and lived experience of mental health recovery.
Some people prefer a coach who has their own lived experience of recovery. If that matters to you, tell us and we’ll take it into account when we match you with a coach.
Not sure where to start?
Tell us what you need. We’ll explain your options for psychosocial recovery coaching and check what your NDIS plan can cover.
03
Recovery coaching or support coordination?
Both are usually funded from your Capacity Building budget, as separate supports. A recovery coach brings specialist knowledge of psychosocial disability, mental health and the mental health system. A support coordinator focuses on putting your whole NDIS plan into action. It’s possible to have both if your situation calls for it, but most people suit one or the other. We can help you work out which fits you.
04
Other mental health support in Victoria.
Recovery coaching doesn’t replace clinical care. In Victoria, adults aged 26 and over can also get free support from Mental Health and Wellbeing Locals – you don’t need a referral, a mental health care plan or a Medicare card. Visit the Better Health Channel to find one near you.
If you need help urgently, call Lifeline on 13 11 14, any time. In an emergency, call 000.
NDIS funding
How it’s funded.
Psychosocial recovery coaching is usually funded from the Capacity Building budget in your NDIS plan. It can sometimes be funded from Core Supports. We’ll check what your plan covers with you first. Check the latest at ndis.gov.au.
New to the NDIS? Read how the NDIS works. Need this support added to your plan? See changing your NDIS plan, or talk to your support coordinator.
Why Timeless Services VIC
What you can expect from us.
Recovery-focused
Support that looks at your whole life, not just your diagnosis.
At your pace
You set the goals. We work with you, step by step.
Joined-up care
We work alongside your clinicians and other supports.
How it works
Getting started is simple.
Four easy steps. No pressure, and no question is too small.
01
Get in touch
Call us, send a WhatsApp message or fill in our enquiry form. Tell us a little about what you’re looking for.
02
Have a chat
We listen to your goals, your routine and what’s working – or not working – for you right now.
03
Plan together
We explain your options clearly and how our support can fit with your NDIS plan.
04
Start support
Support starts when you’re ready, at the times and places that suit you.
FAQ
Psychosocial Recovery Coaching: your questions.
Still not sure? Call us or send a message and we’ll help you work it out.
What is a psychosocial recovery coach?
A recovery coach supports NDIS participants with psychosocial disability to understand their plan, coordinate supports, build resilience and work towards their recovery goals.
Is recovery coaching the same as support coordination?
They are similar, but recovery coaching focuses on recovery and mental health. You usually have either a recovery coach or a support coordinator, not both – talk to us about which suits you. See support coordination.
Who can get psychosocial recovery coaching?
NDIS participants with psychosocial disability, where recovery coaching is included in their plan. The NDIA decides what is funded.
Does a recovery coach replace my doctor or psychologist?
No. A recovery coach works alongside your clinical team. They don’t provide treatment.
Can I choose a recovery coach with lived experience?
Yes. Some of our recovery coaches have lived experience of mental health recovery. Tell us if that matters to you and we’ll take it into account.
What qualifications do your recovery coaches have?
Our coaches bring a mix of qualifications and experience, including Certificate IV in Mental Health, allied health degrees, mental health work experience and lived experience of recovery.
Can recovery coaching continue if I go to hospital?
Usually, yes. You can generally keep your recovery coach while you’re in hospital, and they can help plan supports for when you leave.
Where we work
Psychosocial Recovery Coaching across Melbourne.
Psychosocial Recovery Coaching is available in all the areas we serve, and our team comes to you.
Related services
You might also need.
Support Coordination
Help to understand your plan, find the right providers and get the most from your funding.
Learn more
Social Community Access
One-to-one support to get out, join in and stay connected with your community.
Learn more
Personal Care
Respectful help with showering, dressing, grooming and other daily routines.
Learn more
Last updated:
Let’s talk about the support you need.
Call us, message us on WhatsApp or send an enquiry. Our office is open Monday to Friday, 10 am to 5:30 pm.
Contact us
Send an enquiry.
Tell us a little about what you need. A friendly member of our team will get back to you during business hours.
Outside office hours? Send us an enquiry and our office team will reply during business hours. In an emergency, call 000.
Call us+61 449 982 584
WhatsAppSend us a message
24/7 supportHelp is available around the clock for the participants we support.